Banking giant hit in the profits: Better customer service to follow
July 29th, 2011 The banking giant Santander has set aside 620m euros (£548m) to cover the costs of mis-selling payment protection insurance (PPI) in the UK. The Spanish bank is the latest to outline the one-off amount to cover the cost of compensation for mis-selling the loan insurance.Lloyds Banking Group set aside £3.2bn to cover [...]